Frequently Asked Questions
1
What is the current production time on orders?
Please allow 10 weeks of production time. We are experiencing a high volume of orders and Joshua is the sole builder. We are very grateful for your business and we are working hard to get your orders out as soon as possible. You will receive an email with tracking information when your order ships.
Please do NOT contact Joshua regarding where your order is in the process during this 10 week period. This only slows down production. Please send all emails regarding production times or shipping information to:
2
Do you wax pot your pickups?
We do not wax pot the Vintage Voiced Humbuckers unless the option is selected when you place your order. P90s (with the exception of the Ninja 90) are also not potted unless the option is selected when you place your order. All other pickup models are lightly wax potted.
3
Do you scatterwind your coils?
Yes. No machines control the tension or traverse of our pickups. Our coils are 100% hand shaped and tensioned resulting in unsurpassed dynamics and superior tone.
4
Do you accept custom orders?
Yes! If there is something specific you are looking for, please contact us.
5
What color codes are used on 4 conductor humbuckers?
Red to south finish
Green to south start
White to north finish
Black to north start